Frequently Asked Questions

Everything you need to know about shopping with The Walk in Wardrobe Online.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order is dispatched.

What is your return policy?

We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition with all tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned.

How do I know which size to choose?

Each product page includes a detailed size guide and specific fit notes. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or you can contact our stylist team for personalized advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping costs and delivery timeframes are calculated at checkout based on your specific location.

Can I change or cancel my order after it has been placed?

Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 30 minutes of the order being placed. Please contact our support team immediately for assistance.